PRIVACY POLICY

Last updated: August 18, 2026

BlazeCoreShop operates the BlazeCore brand (“BlazeCore,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, make a purchase from, or communicate with us through blazecoreshop.com (the “Site”).

1. Personal Information We Collect

Depending on how you interact with the Site, we may collect:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, including products viewed, purchased, returned, replaced, or cancelled.
• Payment and transaction information processed by Shopify and the payment providers available at checkout.
• Account information, preferences, and settings if you create a customer account.
• Communications you send to our customer-support team.
• Device and usage information, including your IP address, browser type, device identifiers, pages viewed, referring pages, and cookie data.
• Fraud-prevention, security, and transaction-risk information.
• Marketing preferences and interactions with our emails or advertisements.

We do not intentionally store complete payment-card details. Payment information is processed by Shopify and the payment providers available at checkout.

2. How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or submit information through the Site.
• Automatically through cookies, pixels, server logs, and similar technologies.
• From Shopify, payment providers, shipping carriers, fulfillment partners, analytics providers, and other service providers.
• From advertising or social-media platforms where permitted by law and consistent with your settings on those platforms.

3. How We Use Personal Information

We may use personal information to:

• Process payments and complete transactions.
• Fulfill, ship, track, return, replace, or refund orders.
• Send order confirmations, shipping updates, and service notices.
• Provide customer support.
• Maintain and improve the Site and customer experience.
• Personalize content and product recommendations.
• Detect fraud, security incidents, unauthorized transactions, and misuse of the Site.
• Maintain business, tax, accounting, and transaction records.
• Comply with legal obligations and enforce our policies.
• Send marketing communications where permitted by law and where any required consent has been provided.
• Measure the performance of the Site, communications, and advertising.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email or contacting us.

We may still send non-promotional communications relating to your orders, account, payments, security, or support requests.

4. How We Share Personal Information

We may share personal information where reasonably necessary with:

• Shopify and payment providers.
• Fulfillment partners, warehouses, logistics providers, and shipping carriers.
• Website-hosting, cloud-storage, communication, and customer-support providers.
• Analytics, advertising, and fraud-prevention providers.
• Professional advisers, including accountants, legal advisers, and insurers.
• Government authorities, regulators, courts, or law-enforcement agencies when required or permitted by law.
• A buyer, successor, or relevant adviser in connection with a proposed or completed merger, acquisition, restructuring, financing, or sale of all or part of the business.

We do not sell personal information for monetary consideration.

Certain privacy laws may define some advertising-related disclosures more broadly than an ordinary sale. Where required, we will provide applicable notices and choices.

5. Shopify

The Site is hosted by Shopify.

Shopify processes personal information to provide services including storefront hosting, checkout, payments, store management, security, and fraud prevention.

Information submitted through the Site may be processed by Shopify in countries other than your country of residence.

For more information, review the Shopify Consumer Privacy Policy.

6. Cookies, Analytics, and Advertising

We use cookies and similar technologies to:

• Operate the Site and checkout.
• Maintain security.
• Remember cart contents and customer preferences.
• Understand how visitors use the Site.
• Measure Site and advertising performance.
• Provide or measure relevant marketing where permitted.

Some cookies are necessary for the Site to function. Disabling cookies may affect the cart, customer accounts, checkout, or other features.

Third-party analytics and advertising services may collect information according to their own privacy policies and your settings with those services.

Where required by law, we will request consent or provide an appropriate method for managing cookie and advertising preferences.

7. International Processing

Our service providers and business partners may process personal information in Australia, the United States, China, and other countries where they or their service providers operate.

These countries may have privacy and data-protection laws that differ from those in your country of residence.

Where required, we take reasonable steps designed to ensure that overseas service providers handle personal information appropriately.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders and provide customer support.
• Maintain transaction, accounting, tax, and business records.
• Detect and prevent fraud.
• Resolve disputes.
• Enforce our agreements and policies.
• Comply with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have the right to request:

• Access to personal information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of certain information.
• A portable copy of certain information.
• Information about how your data is collected, used, or disclosed.
• Withdrawal of consent where processing is based on consent.
• Opt-out from certain marketing, advertising, or data-processing activities.
• Review of a decision relating to a privacy request.

To submit a request, email support@blazecoreshop.com with the subject line “Privacy Request.”

We may need to verify your identity before completing a request. Certain requests may be limited or refused where permitted by applicable law.

We will not discriminate against you for exercising an applicable privacy right.

11. Privacy Complaints

If you have a concern about how we handled your personal information, email support@blazecoreshop.com with the subject line “Privacy Complaint.”

Please describe your concern and include any relevant information. We will review the complaint and respond within a reasonable period.

You may also have the right to contact an applicable privacy or data-protection regulator.

12. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

13. Third-Party Links

The Site may contain links to third-party websites or services.

We do not control and are not responsible for the content, security, or privacy practices of independent third-party websites. Please review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, services, technology, or legal obligations.

The revised Policy will be posted on this page with an updated “Last updated” date.

15. Contact Information

For privacy questions, requests, or complaints, contact:

BlazeCoreShop
Email: support@blazecoreshop.com
New South Wales, Australia