SHIPPING POLICY

Last updated: August 18, 2026

This Shipping Policy explains how orders placed through blazecoreshop.com are processed, shipped, and delivered.

1. Shipping Destinations

BlazeCoreShop currently ships to eligible addresses within the United States only.

Available shipping methods and any destination restrictions will be displayed at checkout.

We may be unable to deliver to certain remote areas, restricted locations, freight-forwarding addresses, or addresses that cannot be serviced by our shipping partners.

2. Order Processing

Orders are generally processed within 1–3 business days after payment is successfully confirmed.

Processing includes payment verification, order preparation, quality checks, packaging, and transfer to the shipping carrier.

Orders placed on weekends or public holidays will normally begin processing on the next applicable business day.

Business days are Monday through Friday, excluding public holidays observed by our fulfillment partners or shipping carriers.

During periods of high order volume, promotions, product launches, or holidays, processing may take longer than usual.

3. Estimated Delivery Time

After an order has shipped, delivery typically takes 3–7 business days.

The estimated total time from placing an order to delivery is approximately 4–10 business days:

• Order processing: 1–3 business days.
• Shipping and delivery: 3–7 business days.

These timeframes are estimates and are not guaranteed delivery dates.

Delivery may be affected by weather, carrier delays, public holidays, incorrect address information, high order volume, operational disruptions, supply-chain conditions, or other circumstances outside our reasonable control.

If we become aware of a material delay affecting your order, we will make reasonable efforts to provide updated information.

4. Shipping Costs

Shipping charges, free-shipping offers, and promotional shipping conditions will be displayed on the Site or at checkout before payment is completed.

Any shipping promotion may be subject to minimum-order requirements, eligible destinations, product restrictions, or a specified promotional period.

5. Order Tracking

When tracking is available, tracking information will be sent to the email address provided during checkout after the order has shipped.

Please allow up to 48 hours for tracking information to become active in the carrier’s system.

In some cases, an order may arrive in more than one package. If this occurs, separate tracking information may be provided for each shipment.

Tracking updates are supplied by the shipping carrier and may occasionally be delayed or incomplete.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review:

• Recipient name.
• Street address and apartment or unit number.
• City, state, and ZIP code.
• Email address and contact information.

To request an address correction, email support@blazecoreshop.com immediately with the subject line “Address Change Request.”

Include your order number and the complete corrected address.

We will make reasonable efforts to update the address, but changes cannot be guaranteed after an order has entered fulfillment or been shipped.

To the extent permitted by law, we are not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect, incomplete, inaccessible, or undeliverable address information provided by the customer.

If an order is returned because of an address problem, we will contact you to discuss available redelivery or refund options. Additional shipping charges may apply where the address problem was not caused by BlazeCoreShop.

7. Delayed Shipments

If tracking has not updated for several business days or your order has not arrived within the estimated timeframe, email support@blazecoreshop.com with the subject line “Shipping Issue.”

Please include:

• Your order number.
• Your tracking number, if available.
• A description of the problem.
• Any relevant tracking screenshots or delivery information.

We will review the shipment and, where appropriate, contact the carrier or fulfillment partner for additional information.

A short carrier delay does not automatically result in a cancellation or refund. However, if an order cannot be delivered within a reasonable period, we will provide an appropriate resolution in accordance with applicable law.

8. Lost Shipments

If tracking indicates that a shipment may be lost in transit, please contact us so that we can investigate with the shipping carrier.

If a shipment is confirmed as lost before delivery, we may provide a replacement, refund, or another appropriate resolution depending on the circumstances and applicable law.

We may need to wait for the carrier to complete its investigation before confirming the resolution.

This does not limit any consumer rights that cannot legally be excluded.

9. Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, please:

• Check around the delivery location.
• Check with household members or building staff.
• Check with nearby neighbors where appropriate.
• Review any delivery photo or notice provided by the carrier.
• Contact the carrier for additional delivery information.

If the package remains missing, email support@blazecoreshop.com with the subject line “Delivered but Not Received.”

Include your order number, tracking number, and any available delivery details. We will review the situation and assist with an appropriate investigation.

10. Damaged, Incorrect, or Missing Items

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incorrect, or missing, contact us within 7 days of delivery at support@blazecoreshop.com with the subject line “Order Issue.”

Please include:

• Your order number.
• A description of the issue.
• Clear photos or videos of the item.
• Photos of the packaging and shipping label, where applicable.

Please retain the product and packaging while the claim is being reviewed.

After reviewing the information, we may provide a replacement, refund, return authorization, or another appropriate resolution.

11. Order Changes and Cancellations

To request an order change or cancellation, contact us as soon as possible.

We will make reasonable efforts to accommodate requests received before fulfillment begins. However, an order may not be changed or cancelled once it has entered fulfillment or shipped.

Additional cancellation, return, and refund conditions are explained in our Return & Refund Policy.

12. Consumer Rights

Nothing in this Shipping Policy excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot legally be excluded.

If we are unable to supply or deliver an order that you have paid for, we will provide an appropriate resolution as required by applicable law.

13. Contact Information

For shipping questions or assistance, contact:

BlazeCoreShop
Email: support@blazecoreshop.com
New South Wales, Australia